Help Center
How Can We Help?
Everything you need to know about shopping with Lil' Bunnies—from placing your order to delivery, payments, and exchanges.
How to Place an Order
Step 1: Browse & Add to Cart
Explore our toys, play mats, and baby essentials, then add your favorites to your cart.
Step 2: Checkout
Enter your delivery details and choose your preferred payment method.
Step 3: Order Confirmation
We'll verify your order and prepare it for delivery.
Payment Options
Bank Transfer
Transfer the payment to our bank account and upload a clear image of the transaction receipt during checkout.
Debit Card & Credit Card
Pay securely with debit or credit card at checkout.
Cash on Delivery
Available for small orders only.
Bank transfers are usually verified within a few business hours.
Shipping Information
Processing Time
Orders are prepared within 1–2 business days.
Delivery Time
Most orders arrive within 2–5 working days across Pakistan.
Shipping Charges
Calculated at checkout.
Exchanges
Exchange Policy
We operate on an exchange-only policy for damaged or defective items. See our Exchange Policy.
Damaged or Defective Product
Contact us via WhatsApp or Instagram DM within 7 days of delivery, with photos and your order number.
Need Assistance?
Our support team is here to help.
